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Privacy Policy

Legal Disclosure 
Copyright, trademark and privacy laws 

Horton Automatics takes seriously legal copyright, trademark and privacy laws. Visitors of this Web site and customers of Overhead Door Corporation shall abide by the following notice:

The copyright and all materials provided on this site ("Site") are held by Horton Automatics, Overhead Door Corporation or by the original creator of the materials. Except as stated herein, none of the materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of Horton Automatics. Permission is granted to display, copy and download the materials on this Site for personal, non-commercial use, provided you do not modify the materials and that you retain or display all copyright and other proprietary notices contained in the materials. You also may not, without Horton Automatics' permission, "mirror" any materials contained on this Site on any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded and printed materials. Any unauthorized use of any materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

 

Privacy Policy Notice

Horton Automatics, a division of Overhead Door Corporation, including its divisions and subsidiaries (“Horton”) respects your privacy rights and appreciates your interest in our website (“Site”).  This privacy policy (“Policy”) is effective as of May 24, 2018 and applies to its U.S. based websites, mobile sites, and mobile apps that expressly adopt, display, or link to this Privacy Policy. Any use prior to this date may be governed by an earlier version of this policy.  If you have any questions about our Policy or believe that our Site is not conforming to this Policy, please contact Horton by one of the methods listed below.

Headquarters
Horton Automatics, a division of Overhead Door Corporation (US)
4242 Baldwin Blvd
Corpus Christi, TX 78405
Phone: 866-245-7170
Fax: 888-283-3880
E-mail: hortoncustomercare@overheaddoor.com

United Kingdom
Horton Automatics, Ltd. (UK)
Unit A, Hortonwood 31
Telford, England TF1-7YZ
Tel: 44-01952-670169
Fax: 44-01952-670181
E-Mail: Sales@horton-automatics.ltd.uk

Personal Information. Horton’s Site does not record your name, mailing address, email address, phone number, or similar information unless you provide it to us. This information can be received in a variety of ways, including in-person discussions, telephone conversations, electronic or other written communications, information requests, or creating a HortonConnect account.  Horton uses this information to fulfill your requests, administer various programs, provide services, for other internal business purposes such as auditing, data analysis and research to improve Horton’s products, services, and customer communications purposes. We may also use the information you provide to send you marketing communications.  You may update and correct your personal information, request that we delete your personally identifiable information, or deactivate your account by logging into your account to make the change or by contacting Horton using one of the methods listed above. 

Automated Interactions. Horton’s Site uses session IDs and cookies. A cookie is a small piece of information sent by a web server to store on a web browser so it can later be read back from that browser. These technologies are used to help us better understand our viewers, save user’s preferences for future visits, and to help us develop new tools and features for the Site. We may collect information about your interactions with us such as the type of device or browser you're using, your IP address, the URLs of the websites you were at before you visited our site, the length of your stay, and the actions you take on the website.  We may collect and store this information for each individual, on an aggregated basis, and/or a combination thereof.  You can disable this feature or erase the cookies stored on your computer at any time through your web browser.  However, if cookies are disabled, some of our services may not function properly.

From time to time we may also use Google features such as the “Google Display Network Impression Reporting” and “Demographics and Interests Reporting” on our Site. We along with third-party vendors, such as Google, may use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our Site. Users are able to opt out of some of these services by using the Google Analytics opt out browser add on.

Sharing Information. Horton does do not sell or rent your personal information to outside unaffiliated parties unless we have provided you with advance notice of our intent to do so. This does not include website hosting partners and other parties who assist us in operating our Site, conducting our business, or servicing you so long as those parties agree to keep this information confidential. Your personal information may also be shared with current or future Horton affiliates entities and we may release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect our or others’ rights, property, or safety.  However, non-personally identifiable visitor information may be shared with other parties for other uses.

How Long We Keep Information.  We may retain your personal information for as long as your account is active; as needed to provide you products or services; as needed for the purposes outlined in this Policy or the purpose outlined in the policy that was in effect at the time the data was collected; as necessary to comply with our legal obligations (e.g., to honor opt-outs), resolve disputes, enforce our agreements; or to the extent permitted by law.

Protecting Children’s Privacy.  This Site is intended for adults and we do not knowingly collect personal information from children under 13 years of age.  If you believe your child has submitted personal information to this Site, please contact us immediately.

Marketing. If we send you email advertisements we will avoid the use of false or misleading subjects or email addresses, identify the message as an advertisement, include the physical address of our headquarters, and monitor third-party email marketing services, if applicable.  You may elect to stop receiving marketing or promotional e-mails and other marketing communications at any time.  To do so, please let us know by using the opt-out response device that can be found at the bottom of each such email or contacting us at the address listed above.  While you can elect not to receive promotional messages, we reserve the right to send you informational emails about your account or administrative notices regarding the Site as permitted under the CAN-SPAM Act.

Security.  Horton has implemented reasonable physical, administrative, and technical safeguards to protect the personal information under our control from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Our personnel and the personnel of our affiliates may be provided access to personal information about you only if they have a need to know the information in connection with a legitimate business purpose, such as the provision of services to you.   Horton uses SSL encryption and/or Transport Layer Security in connection with certain areas of the Site to enhance the security of data transmissions. While Horton strives to protect your personal information, we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use, or disclose personal information.  Horton urges you to take every precaution to protect your personal data when you are on the Internet. Laws and regulations guide us in how to give you notification when certain types of sensitive information are involved in a security breach. If you become aware of a security issue, please contact Horton at the email address listed above.

European Economic Area and Switzerland Users. All the information you provide may be transferred or accessed by our entities in the United States, Canada, and Mexico for the purposes described in this Policy. Personal information regarding individuals who reside in a member state of the European Economic Area and Switzerland (“EEA”) may be controlled by Horton Automatics Ltd. in the United Kingdom and/or Overhead Door Corporation in the United States.  In connection with the international transfer of personal information collected in the EEA, Horton Automatics, a division of Overhead Door Corporation has entered into the standard contract clauses with Horton Automatics Ltd.

If you are a resident of the EEA, you have certain rights regarding our use of your personal information. Some of these rights, such as the right to be forgotten or the right to request that we transfer your information to another company, will only apply in certain circumstances. For other personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if Horton does not have a lawful basis for retaining it.  We may decline to process requests that are frivolous, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by mailing our “Data Subject Request Form,” which can be found at http://www.hortondoors.com/SiteCollectionDocuments/MISC/Subject_Access_Request_Form.pdf , to the Data Protection Officer at 2501 S. State Hwy 121, Ste. 200, Lewisville, TX 75067 or by emailing the form to ODC_IT_Security@overheaddoor.com.

Policy Updates.  We may need to update our Policy as we and our customers grow and evolve. If we make material changes, we will notify you by e-mail (sent to the e-mail address specified in your account) and/or by means of posting a notice on this Site prior to the change becoming effective.

Links to Other Websites. Our Site may have links to third party websites, many of which have their own privacy policies.  You acknowledge that accessing any third-party websites that are linked to this Site is at your own risk. You should review the privacy policy of any such website you choose to visit.

Terms and Conditions. Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Site.

have a question?

Contact Our Experts

For help selecting the right products for your application or for additional product information please contact us using the form on the right or by calling our Toll Free number:

1-800-531-3111
  • Main Office
    Horton Automatics
    4242 Baldwin Blvd
    Corpus Christi, TX 78405

  • General Inquiries
    Toll Free: 800.531.3111
    Phone: 361.888.5591

  • Customer Care
    Phone: 866.245.7170
    Fax: 888.283.3880

  • Horton OEM Parts
    Fax: 800.531.3109
    https://ohdparts.com

  • Transit Inquiries
    Phone: 361.866.6642

For Specification And Architect Support, Please Contact Your Regional Business Manager.